Please note and adhere to the following policies and procedures while staying at The Oakwood Inn in Sterling, Colorado

The property has been operating “contactless” since 2017. There is no front desk or check-in/check-out. Guests receive instructions via text and/or email before 3pm on the day of arrival. Same day reservations made after 3pm will receive instructions within one hour of booking. Charges are prepaid using the payment method provided at the time of booking.

Rates are advertised "per guest." Unregistered, overnight guests will incur fines ($10 per person, per night) applied to the payment method on file, should no other arrangements be made prior to departure.

100% smoke-free environment, including the common areas and parking lot. There is no designated smoking area, a walk around the neighborhood is encouraged, always no less than 25 feet away from any door or window. Smoking policy violations will incur fines ($20 up to $200) applied to the payment method on file, should no other arrangements be made prior to departure.

Pets are not permitted on the property or in the rooms. If you are travelling with a service animal you must inform us via text, email, or voicemail prior to your arrival (because we do not allow pets, we must follow different cleaning and staff safety procedures if an animal is occupying a room). Service animals must be attended at all times and leashed when in common areas of the property. Animal policy violations will incur fines ($20 up to $200) applied to the payment method on file, should no other arrangements be made prior to departure.

A $100 refundable deposit will be authorized to the payment method on file on the day of your arrival, should no prior arrangements be made. Authorization will be released within 24 hours of departure, provided no additional fees are incurred. Please allow 3-10 banking days for full release of funds.

Light housekeeping is provided every day for rooms with 3 or more guests, every 2 days for rooms with 2 guests, and every 3 days for rooms with 1 guest. Full housekeeping is required every 6-8 days for 2+ guests, every 9-10 days for 1 guest.

Parking in the funeral home lot or taking up more than one parking space will result in fines ($20-$100) applied to the payment method on file, should no other arrangements be made prior to departure.

A “Travelers Only” safety and security policy is in place which prohibits local area or non-traveling guests from renting.

Audio and video surveillance of the common areas of the property is ongoing.

The Oakwood Inn is not responsible for any lost, stolen, or damaged property during your stay.

These policies and procedures are made in efforts to help keep the property operating safely and comfortably for its guests, staff, and community. Thank you in advance for your consideration.